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Welcome to Owen Security Solutions!

With the close of 2017 in our rearview mirror, we wanted to take a moment to reflect on how far we have come as a company, where we want to go and how to improve as a security system service provider.  In 2017 we grew our staff considerably to serve our growing customer base. We also hit several exciting milestones last year, better servicing our customers. Some of those highlights included opening branch offices in Rome and Dalton, which accounted for much or our growth in personnel in those regions.

We are excited about what is to come in 2018 at Owen Security. With a new year comes new and exciting initiatives, as well as new goals, both from a personal and company standpoint. In 2018 our goal at Owen Security is to take the service you receive from our team to another level. We want to be the easiest service provider to work with in the area. We want you to feel genuinely cared about by our staff on every interaction. In 2018 we have put in department leaders to ensure we continue our commitment of Staying One Step Ahead of the needs and security of our clients. We continue to evaluate new and emerging security and life safety products and services to better serve our loyal clients.

We shot a commercial to bring further attention to our small business and industrial security solutions and we have completely overhauled our website to bring you the information you need about our company. We want our online presence and social media to reach all sectors of our community, helping to bring our message to the widest base possible.

We are committed to our mission and to truly staying one step ahead in all we do and look forward to speaking with you and serving you very soon.

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Owen Security Solutions named 2019 Installer of the Year

Calhoun, GA – Locally-owned Owen Security Solutions was recently announced as the Installer of the Year during Security Sales and Integration’s 24th Annual SAMMY Awards ceremony.

The ceremony was held at the Las Vegas Venetian Resort Hotel Casino on April 9, 2019, prior to the ISC West Conference. The SAMMY Awards program is the only of its kind in the industry to recognize, honor and celebrate security dealers and integrators for their marketing, business, installation and overall excellence. Entries for this and many other categories were submitted by dealers and installers across North America and evaluated by a panel of judges who are among the industry’s top marketing and PR professionals.

Owen Security Solutions was selected as a finalist in the categories of Community Outreach, Promotional Video or Audio, and Installer of the Year categories. They were announced the winner of the Installer of the Year Award for providing exceptional service to customers, exemplifying successful practices and marketing strategies, properly training and motivating employees and for positively contributing to its local communities and the security industry.

Owen Security Solutions is a locally-owned residential and commercial security and life safety provider and monitoring service to the North Georgia and Tennessee Valley areas. The company’s goal is to be the most preferred and trusted property and life safety solutions company by consistently exceeding expectations, delivering exceptional service and providing premier solutions and technology to its customers.

For more information about the SAMMY Awards or Owen Security Solutions, please visit www.securitysales.com and www.OwenSecurity.com.

 

Smart Home, Smart Homeowner: Using Tax Refunds to Step Up Security

The deadline for filing income taxes is quickly approaching and many homeowners are looking to use their returns for home improvements that have been postponed throughout the year. However, many homeowners overlook one important home improvement that offers value, return on investment, energy savings and peace of mind without using their entire refund.

Home security and smart home technology is an affordable home improvement that can make life more convenient for the homeowner and their families while offering year-round life safety and property protection. These technologies can be controlled through mobile apps and online browsers and are monitored 24/7 by a team of dispatchers who are ready to contact emergency services in the case of a life-threatening event or burglary.

Smart home devices, such as thermostats, door locks, garage door openers, video doorbells, video surveillance and light and small appliance control, can be installed as stand-alone systems or integrated into the home’s security system. In either scenario, these devices are sure to save homeowners time, energy and money.

In addition to the homeowner’s insurance discounts that are offered to those with professionally monitored security systems, utilizing the innovate features of the mobile app can also offer energy-savings. The scheduling and geofencing features allow users to adjust their home’s temperature, light schedule and turn on or off small appliances based on their departure, arrival or preference.

These systems can also save homeowners time and frustration by allowing them to lock and unlock doors or customize temporary entry codes for repair workers, pet-sitters or other visitors. Video monitoring offers a peace of mind by being able to view live and recorded activity at the home from the same mobile app.

Professionally installed security and smart home technology is a lasting investment in your home and future. In addition to protecting your family, it is often reported that these features are often sought after by homebuyers and boost property value.

Ready to get your system installed?

Contact a representative at Owen Security Solutions today for more information on home and small business security and smart home technology. You can also visit our website at www.OwenSecurity.com or reach our office at 706.629.7398.

Home Security Audit : Protect Your Home in 2019

Will your New Year resolutions include strengthening your home security? Many homeowners are not aware of the weak spots or vulnerabilities in their home. We are often so busy with day-to-day activities and responsibilities that danger and security weaknesses in our home may go unnoticed or overlooked.

The following checklist was composed to help identify and improve areas in your home that could prevent break-ins or burglaries. We have also provided tips for refining your home’s security in 2019!

If you are interested in a free professional home security audit, please contact Owen Security Solutions to schedule an appointment. Our Security Advisors are happy to do a thorough walk-through with you to check all security details and explain your home’s vulnerabilities.

  • Does your home have a security system?
    • A home security system is a very important part of deterring burglary in your home. A siren in the home can alert family members and potentially scare off intruders. Home security systems can be customized to your home and provide monitoring for fire and life safety as well as video surveillance of home.
    • Be sure to test your system monthly.
  • Is your home security system monitored?
    • A professionally-monitored security system is monitored 24/7 by trained professionals who can send emergency services if needed and to alert you of any intrusions or potential disasters when you are not home.
    • Be sure to test your system at least once a month to ensure proper communication with your company’s monitoring department.
  • Does your home have working smoke detectors?
    • Smoke alarms and heat detectors should be installed in every home to alert those in the home of an emergency. These systems should be periodically tested to ensure their efficiency and safety. Batteries in these detectors should be checked at least semi-annually.
    • Having these detectors installed and monitored can help protect your home and property when you are not home by having emergency services dispatched. These systems should also be periodically tested to ensure their efficiency and batteries should be checked at least semi-annually.
  • Do you have fire extinguishers easily accessible?
    • Fire extinguishers are the first line of defense and can often contain or extinguish a fire before it gets out of control, causes costly property damage or bodily harm.
  • Does your home have working carbon monoxide detectors?
    • Carbon monoxide detectors should be installed in every home to prevent possible carbon monoxide poisoning from the invisible, odorless gas.
    • These systems should be periodically tested to ensure their efficiency and batteries should be checked at least semi-annually.
  • Is your home’s exterior well-lit?
    • It is recommended that outdoor lighting be installed on homes to deter burglars and give the impression that someone is home. Motion lights can be used to make it more difficult for suspicious individuals to move or lurk outside your home.
  • Is your landscaping clean and kept?
    • The landscaping of your home should give the appearance that someone is home frequently. An overgrown lawn or shrubs can indicate an empty or abandoned home and are more often targets for theft.
    • For safety, you should be able to view your yard from your windows and shrubs should not provide a burglar with place to hide. Also, using shrubs that have thorns or prickly leaves can help deter possible intruders from easily gaining access to your windows.
    • You should ensure that no trees or landscaping material provide an intruder with access to your home’s upper levels.
  • Is your yard fenced?
    • A tall fence can make it difficult for outsiders to see what is on your property or in your home and provides an additional obstacle between your home and a thief.
  • Is the gate to your backyard secure?
    • Gates should also be secured in effort to deter intrusions. Hinges should be placed to the inside of the gate and latches should be far enough down that they are not accessible by reaching over the gate.
  • Do you store your grill, lawn mowers, bikes, ladders and other outdoor valuables in a locked garage or shed?
    • It is recommended that all valuables are stored in buildings or garages that are included in the home’s main security system and have quality locks installed to reduce the appeal to intruders.
  • Do you know your neighbors?
    • One of the most important benefits of getting to know your neighbors is the additional home protection. Often, neighbors will assist in keeping an eye on your home while you are out of town and can report suspicious activity.
  • Do you leave a key under your doormat?
    • It is common for people to leave keys out for a friend or family member to gain access to their home while they are away. Unfortunately, this is often the first place a thief thinks to look when trying to gain access into a home. If you find that you need to leave a key for someone, there are coded lockboxes that can be installed to store a key; however, even this doesn’t secure your home, as it simply advertises to a potential burglar that it contains a key to your home.
    • We suggest investing in home automation door locks that allow the homeowner to lock or unlock the home from anywhere using a mobile app.
  • Do you have motion-sensor lights installed?
    • Motion-sensor lights can be positioned to light up the entrances to your home, including gates, doors and areas with dark trees and bushes. Often, bright lights that turn on suddenly will persuade unwanted intruders to back away at the risk of being spotted.
  • Do you have yard signs or window decals displayed to show your home is monitored?
    • If you have a monitored intrusion detection system, simply displaying your monitoring company’s decal or signs can be a theft deterrent. Signs and decals should be displayed prominently on doors, windows and in the yard to announce the presence of a security alarm system in the home.
  • Does your home have surveillance cameras?
    • The mere presence of security cameras on the outside of the home is a definite deterrent to would-be intruders. They help protect against property theft and vandalism and can provide video evidence in the event of the crime.
  • Does your home have mail slots or pet entrances that have not been secured?
    • Skilled thieves can use areas such as these to gain entry into your home. You should frequently check on these areas of your home to ensure they stay secured.
  • Have all of your door locks been changed since you moved in?
    • If your home’s locks haven’t been changed, any copies of the key that were made and distributed by previous owners will still operate your locks and allow them to easily access into your home.  
  • Do your solid wood or steel perimeter doors fit tight in their frames?
    • Perimeter doors should be made from solid wood or steel and use a deadbolt lock in addition to any other lock. It is recommended to use doors without glass that could be broken to gain entry into the home.
    • All basement doors and windows should be secured from inside the home as well. To take your home protection a step further, basement windows could be reinforced with decorative security bars.
  • Do you have secondary locks on sliding glass doors or secure the inside track?
    • Sliding glass windows are a weak security point for many homes. They provide possible intruders with a view inside the home and show off your valuables. They are also the easiest point for an intrusion.
    • We suggest securing sliding glass doors with an adjustable security bar, as well as security system contacts and glass break alarm. 
  • Do you have keyed deadbolts on exterior doors?
    • Deadbolts should extend deep into the doorframe to prevent easy intrusion. It is recommended to secure your home with a secondary, one-sided deadbolt when possible. These locks do not have keyed access from the outside and can only be used when you are home to engage the lock from inside the home. They are more difficult for a burglar to bypass and give you extra security from an invasion while you sleep or spend time with your family.
  • Does your main entry door have a peephole or video door viewer?
    • Peepholes allow you to see who is outside your door without opening it, a much safer way to see who is on the other side of the door.
    • Video door viewers are the technologically advanced peephole. When the device senses motion, it turns on, notifies the homeowner and records the interaction. Many of these devices allow two-way communication with the person at the door, giving the appearance that you are home and lessening the likelihood of intrusion.
  • Do you store valuables in a safe or safety deposit box?
    • Valuables should be stored in a safe and locked location of the home. This should be out of sight from any windows to reduce the temptation to a burglar.
  • Do you keep an inventory of personal property in case of theft?
    • Since most people cannot name every item they own, keeping a detailed list or video log of your belongings can help replace them if they are stolen or destroyed in a theft or disaster.
  • Do your lights have timers on them?
    • Timers are an inexpensive way to provide home security and deter theft. They can be used for lights, televisions and radios to make it appear that someone is present in the home.
  • Do you have your mail held when you are out of town?
    • Thieves often keep an eye out for homes with accumulated mail as an indication that the home is vacant. You can easily have your local post office hold your mail when you intend to be away to prevent being a target for burglary, as well as preventing theft of postage you may receive.
  • Are your valuables visible from doors and windows?
    • Be sure your doors and windows have adequate coverings and that your valuables cannot be seen from outside the home to prevent tempting potential thieves.

Testing Your Home’s Smoke Detectors

Why have smoke detectors?

In addition to your alarm system, your monitored smoke detectors are one of your home’s most important safety features. The sole purpose of this product is to ensure that you and your family are quickly notified in the event of a fire, allowing you the opportunity to evacuate the home and giving your monitoring service the time to dispatch emergency services.

Why test smoke detectors?

Like many other electronic appliances in your home, smoke detectors require maintenance to perform properly. Testing your home’s smoke alarms periodically can help to ensure they perform as expected in the event of an emergency.

Smoke detectors and batteries

Residential smoke detectors are either battery powered or hardwired into your home’s electrical system and use a battery backup during power outages. All batteries, including the ones in your smoke detector, lose their charge over time. It is recommended that homeowners change these batteries at least two times per year. The easiest way to remind yourself is to change your batteries is to make it part of your daylight savings time routine; when resetting your clocks, plan to also change the batteries in your smoke detectors.

Steps for testing smokes

Before performing a test on your smoke detectors, we recommend reviewing the smoke alarm manufacturer or installer instructions. You should also inform your monitoring company that you will be testing your system to avoid dispatching emergency services.

For most models, a system test is quite simple. Press and hold the test button on the smoke detector. The detector could take a couple of seconds to respond, but should then emit a loud siren while the button is pressed. We recommend homeowners station family members throughout the home to ensure that the smoke detectors can be heard. If the sound is weak, consider changing the batteries or installing additional smoke detectors.

Testing the system is also a great opportunity to replace the batteries if they have not been replaced in the past six months. It is also recommended that you examine the grates on the detectors, removing any dust or debris that may have accumulated on the surface.

Smoke detectors and home security devices are meant to protect your home and family; however you should never assume they are working. Testing these systems often will not only help you protect your home from fire, it will also extend the life of your smoke detector. According to industry standards, properly maintained smoke detectors will last about 10 years before needing to be replaced. 

In addition to home security monitoring, Owen Security Solutions also offers monitored smoke and fire protection for your home. This 24/7 monitored protection can dispatch emergency services upon being notified of an alarm. To learn more about monitored life and property protection or for more information about testing your system, please call us today at 706.629.7398.

Home Security and Power Outages

Homeowners are often concerned about their alarm system’s functionality during a power outage or severe winter weather. We at Owen Security Solutions are dedicated to protecting the homes, families, pets and property of our customer 24/7 and our commitment only grows stronger during times of hardship or disaster.

With the winter weather season approaching, we know that power outages or surges are unavoidable. We hope the information below will help give you a better understanding of your home security system and its operation during power outages.

Why is my alarm beeping and what is “Low Battery?”

Your Owen Security Solutions alarm system is equipped with a backup battery that will sustain your system’s operations for a period of time during a power outage. If this backup battery is having trouble maintaining a proper charge or has exceeded its recommended life span, it may try to communicate this to you by a light or a beep on the keypad. This low battery status does not affect the normal operation of your security system.

This battery is meant to keep your system operational during a temporary power outage while the primary power source for your system is disabled. The battery may last between 12-24 hours, depending on the system and the amount of power it requires to operate. If power is restored within 12-24 hours, the battery should recharge itself and return to its normal state. The trouble light should go off within 24 hours of power being restored.

If you have a low battery notification on your system, but have not experienced any power outage, you will need to ensure the system is still connected to a properly functioning electrical outlet. This may indicate a battery in need of replacement or service.

Typically, when our monitoring department receives a low battery signal from your system, we will call you to ensure you are aware of the low battery, assist you in silencing the trouble beep and try to schedule service to replace the battery if needed.

If you need further assistance on resetting a trouble light, replacing a system battery or have further questions about your alarm system’s operation during a power outage, please call our customer support center at 706.629.7398.

Better Safe Than Sorry This Season

The holidays are finally upon us! The season for merrier moods, the spirit of giving–annnnd, unfortunately, an increased opportunity to be taken advantage of.

During the holiday seasons, we often become slightly less vigilant and a bit more relaxed–it is the holiday season, after all! This contributes to the influx of thieves and burglars who take advantage of the spirit of the season.

Don’t be robbed of your sense of security and joy during the holidays! Here are some basic tips for keeping your home and family safe this season:

Gift Go-Tos

Avoid posting photos of your gifts on social media. Letting the world see your newest valuables increases the chance of being burglarized.

Dispose of boxes and wrappings quickly to prevent advertising your newest valuables to burglars who may be passing by.

Avoid storing or opening your gifts near windows or areas easily viewed from outside your home to avoid enticing theft.

Home Sweet Holiday

A working and monitored home security system is important to the safety of your home, belongings and loved ones. These systems often include home automation options and mobile access for an increased sense of security and ease of use.

Your home should always look occupied, even when traveling to visit family during the holiday season. An empty home is an enticing target for thieves. A remotely controlled household and security system can benefit those who plan to travel during the holidays. These systems can keep the alarm system armed and set schedules to control interior lighting, Christmas decor and small appliances to make the home appear occupied.

Using cracked windows or doors to run extension cords to your outdoor holiday decor is another mistake many homeowners make. In addition to running up electricity, thieves often use these unlocked windows or doors to gain entry into homes. Instead, try to use an outdoor electrical source to prevent making entry into your home any easier for trespassers. 

Various Visitors

Holidays are the peak season for visiting relatives. Homeowners often leave spare keys under doormats or flowerpots to allow family members access to their home. However, the unfortunate truth is that any passersby could observe these habits or easily discover these “hiding spots” and access your home with a key intended for a trusted party.

An easy solution? Home Automation and Z-Wave door locks can solve such dilemmas with ease. Z-Wave door locks can be accessed from the homeowner’s mobile device and can be locked or unlocked using the mobile app.  Personalized door lock codes can also be assigned to trusted visitors and are easily edited from the mobile app as well.

We hope these safety tips will help keep your home and family safe this holiday season and beyond. If you would like more information on an effective and convenient home security system or home automation system, please contact us at 706.629.7398 or visit http://www.OwenSecurity.com.

We hope you and your family have a fantastic holiday season and we welcome any feedback or additional safety/home security suggestions!

Protection For Your Furry Family

October is National Animal Safety and Prevention Month. What better way to show your furry family members that you care about them than to use your home security system to protect them when you’re not home?

According to a study done by the American Kennel Club (AKC), 88% of pet owners consider their dogs or cats to be valued family member. Along with the basic needs of these furry family members, pet owners should also remember to consider their pets’ needs in an emergency situation.

Most homes and apartments come standard with some sort of non-monitored smoke, heat and/or carbon monoxide detectors. These devices are great for alerting occupants when they are present, but what happens if you are not home? Not only is your property and possessions at risk, but so is the life of your beloved pet. With a monitored security system, authorities are alerted immediately when they receive signal from your life safety devices. This reduces the risk of the injury or death of a pet due to a house fire, smoke inhalation or carbon monoxide inhalation. These sensors can also be set to send notifications to your phone via a mobile application for added peace of mind.

Many homeowners choose to leave their family pets at home while out of town instead of boarding them in kennels. A monitored security system can be set up with temporary access codes for family members, trusted friends or petsitters to drop by to and check in on the home and animals. This allows access to the home while still offering the confidence that the home is secure and protected. In addition, it allows the homeowner to know when the system is armed and disarmed.

Added benefits to professionally installed and monitored home security systems include:

  • Protecting your belongings and your beloved pet from burglars by alerting authorities if an intrusion occurs.
  • Ensuring your pet is happy and comfortable by monitoring your home’s thermostat remotely using a mobile app. Added bonus–this can also reduce utility bills!
  • Reducing false alarms in your home by having pet-immune motion detectors installed and calibrated by professional technicians to ensure your system can remain effective without false alarming.
  • Taking advantage of the wireless technology offered by professionally installed security systems, eliminating possible damage to the system by your pet while reducing possible risks of electric shock or digestion of unsafe material by your pet.

If you are interested in protecting your loved ones, belongings and furry family members, contact an Owen Security Solutions representative today! Also, be sure to stop by our office and pick up a window decal for your home to alert first responders that there is a loved member of your family inside the home in the event of an emergency!